15. Retention and Customer Service – A Match Made In Heaven

15. Retention and Customer Service – A Match Made In Heaven

15. Retention and Customer Service – A Match Made In Heaven Episode Summary In this episode, Dawn digs deeper into why customer service and open communication should be a key component of your retention strategy. You’re going to want to listen to Dawn’s easy but...
13. Lions, Tigers, and Conversion Rates… OHH MYY

13. Lions, Tigers, and Conversion Rates… OHH MYY

13. Lions, Tigers, and Conversion Rates… OHH MYY Episode Summary In this episode, Dawn talks about Conversion Rate Optimization (CRO) , what it is, how can you as a business owner learn more about it and what are some ways you can start converting your website...