Key Takeaways To Tune In For
- [03:30] Open communication is key for customer retention
- [05:00] Answering social media comments is essential for customer retention
- [08:15] “Let your customers see you as a human, not just a brand”
- [09:00] Why having a phone number and a company email on your website is important
- [10:45] Avoiding industry jargon is important when talking to your customers
- [13:55] Creating an amazing customer service experience
- [16:45] Being prompt when responding to your customer service requests is critical for customer retention
Visit our social media for more information
Ready for the support of partners you can count on?
Or, listen on your favorite app: iTunes (Apple Podcasts) | Amazon Music | SpotifyEpisode Summary This week Dawn sits down with a return guest, Ben Leonard. Ben is the classic millennial entrepreneur. He built a business on a laptop, in a cupboard, in his...
Or, listen on your favorite app: iTunes (Apple Podcasts) | Amazon Music | SpotifyEpisode Summary This week Dawn sit’s down with Julie Ball, your Subscription Box Business Coach! Julie is the Founder of Sparkle Hustle Grow, an award winning multi-six figure...