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Episode Summary

First guest of 2023! Dawn sat down with former software engineer and CEO of CloudSponge, Jay Gibb, to discuss how to optimize word-of-mouth sales. He is an expert at helping e-commerce stores build the right features to reduce customer acquisition costs and increase sales. Jay created CloudSponge to improve the performance of your E-Commerce site, referral programs, invitation forms, contact importing workflows, and sharing features. To top off the wealth of info in this episode, Jay also created a free downloadable resource exclusively for eComm Profitters! Check out the link in the show notes below!

Key Takeaways To Tune In For

• [1:50] Jay’s journey from software engineer to SaaS developer

• [5:10] Understanding the use case for eCommerce

• [9:10] The ideal industry for CloudSponge

• [14:10] How eComm business owners can maximize the data that is captured on CloudSponge

• [17:50] The open rate increase using CloudSponge

• [22:25] The future of CloudSponge and where it’s headed

• [26:50] Unless the technology changes, stay within your niche

• [28:21] Jay’s free resource for eComm Profitters!

Resources talked about in this episode

• Product mentioned – www.cloudsponge.com/digitaldawn
• CloudSponge website – https://www.cloudsponge.com/
• Follow Jay on social media – 
  • https://twitter.com/CloudSponge
  • https://www.linkedin.com/in/jaygibb/
• Digital Dawn Shopify checklist – Shopify Checklist
• Digital Dawn Website – Digital Dawn
• Connect with us – Facebook, Instagram, and Linkedin
• Digital Dawn FREE Facebook Group – https://www.facebook.com/groups/6FigureeCommSuccessStrategies
• Book a call – https://digitaldawnagency.com/discovery-call/

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